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About · Your source for concierge technical support

It’s easy when you know how!

Bryna Lee with her arms raised in celebration — you can do it!

My Tech Tutor helps you feel empowered to use and enjoy today’s technology, with personalized, one-on-one training on your own devices. (And by the way — learning something new is a wonderful way to exercise your brain. You can do it, and have fun doing it.)

The goal is simple: to make it easy, and to teach you the “how.” How to get more pleasure — and more done — from all of today’s wonderful technology, with less frustration and, yes, even a few laughs. Technology is for everyone, and no one should feel they’re “not capable.”

I work at your pace, on your schedule, and around your priorities — patiently, and never making you feel silly for asking. Think of me as your “social worker for technology.”

— Bryna Lee Jacobson, CPA · Israel & Worldwide, in English

A little about me

My story — and my “why”

I’m a real tech enthusiast — with healthy, reasonable reservations. I care about the same things you do: your privacy, and not being glued to a screen all day. Technology should work for you, not the other way around.

But what I love most isn’t the technology — it’s the people. There’s honestly no better feeling than hearing someone light up and say, “Oh… that was so easy!” And it makes me truly happy when a client — who, more often than not, becomes a friend — tells me how far they’ve come: that they’re not anxious or afraid of their devices anymore.

I also know firsthand what it’s like to be a new immigrant in Israel — figuring out everyday life, and all the bureaucracy, in a language that isn’t our mother tongue. It’s a lot. So when something new feels overwhelming, I truly understand — because I’ve lived it.

I never stop learning, either. I’m always exploring new apps, trying out what’s new, and taking courses to stay current — so you don’t have to.

And I’ve been at this a long time. I go all the way back to the mainframe days — and when the very first personal computers arrived in my department, I was one of the first to figure out how to use one for accounting spreadsheets. I’ve been helping people feel at home with technology, one patient step at a time, ever since.

Who I help

You’ve found the right person if…

You have a parent or grandparent who could use a hand with a new iPad, with video calls or FaceTime, or even just making calls on a new smartphone.
You’re a beginner — or you simply sense you could do a lot more with your device if only you knew how.
You just got a new phone, tablet or computer and want to get comfortable with it, without the steep learning curve.
You would like to search the Internet, use AI, or any of the programs (or apps) to write, calculate, or get and stay organized using your computer or phone.
You want to take your skills to the next level — even to help you find, or move up in, a job.
You have a business, or are thinking of starting one, and you want to figure out what tools and automations can help you.

Ready when you are

Let’s have a friendly, no-pressure chat. Your first 15 minutes are on me.